Australian High Commission
Nigeria
Telephone: +234 (0) 9 461 2780 Office Mobile: +234 (0) 803 307 3519 Address: 5th Floor, Oakland Centre, 48 Aguiyi Ironsi St, Maitama, Abuja

Visas

The Australian Government does not provide visa services at the Australian High Commission in Abuja.

 

Visa application process for Nigeria

All visa applications to Australia from Nigeria are processed through the Australian High Commission in Pretoria, South Africa. 

Biometrics

All visa applicants, regardless of their nationality, who are physically in Nigeria when applying for a visa to enter Australia, will need to provide their biometrics (fingerprints and a digital photograph) unless they are biometrics exempt.

You can find more information on the biometrics requirement on the Department of Immigration and Border Protection (DIBP) website.

Visa types

Information about the different types of Australian visas, including procedures, application forms and fees, can be found on the DIBP’s website.

The website includes a ‘visa wizard’ which can assist you in choosing the right visa option for you, based on your particular circumstances.

The VFS Nigeria website also provides information on various visa types, including information on relevant forms, and checklists outlining the required supporting documentation.

How to lodge the visa application

All applications for Australian visas in Nigeria should be lodged through the Australian Visa Application Centres operated by VFS Nigeria in Abuja or Lagos. The visa application must be lodged in person (unless the application is biometrics exempt).

The VFS offices’ location and opening hours are:

Abuja:
Address: No:38, Lobito Crescent, Wuse-2. Abuja
Working Hours: Submission 8:00am to 3:00pm. Collection of passports – 10:00am to 3:00pm.
Working Days : Monday to Friday

Lagos:
Address: No. 16, Billings Way, Oregun Industrial Area, Ikeja, Lagos
Working Hours: Submission 8:00am to 3:00pm. Collection of passports – 10:00am to 3:00pm.
Working Days : Monday to Friday

For information on how to lodge a visa application through VFS Global, including forms, fees, and required documentation, please refer to the VFS Nigeria website.

Processing times

You can find information about processing times on the Australian High Commission in Pretoria’s website.

These are average processing times only. They do not apply if the application is lodged incomplete and without all required documentation.

If you lodge your visa application late, please be aware that you may not be able to travel on your intended travel date.

Visa labels

You do not need a visa label in your passport for travel to Australia. All visa status information is stored electronically on the DIBP’s systems. Instead of a visa label, you will be issued a grant notification letter including visa details. You can find more information on the DIBP's website.

Please be aware that if you are transiting or exiting through another country, you will need to check with the relevant government authorities regarding requirements to show a visa label in the passport. The Australian Government cannot advise on other countries' requirements.

If you would like a visa label in your passport, you must specifically request this, and pay an additional visa evidence charge after the visa has been granted. For more information on the visa evidence charge please see the DIBP's website.

How to get more information

Before you lodge your visa application:

• You can get information about the visa application process from these websites:

Department of Immigration and Border Protection

Australian High Commission in Pretoria

VFS Nigeria

• If you would like to enquire about the visa application process or if you have general enquires you can contact the VFS Nigeria office:

Via email: info.ausng@vfshelpline.com
Via telephone: +234 (0)9 2916605

After you lodge your visa application

• You can enquire about the progress of your visa application or get more information by contacting the Visa and Immigration Section at the Australian High Commission in Pretoria via email at immigration.pretoria@immi.gov.au This is the preferred contact method and all enquiries are responded to within 48 hours.

• You can also contact us via telephone on +27 12 423 6060. Please note that our telephone hours are between 8:30am and 11:30am (Pretoria time), Monday to Friday. We receive a large volume of telephone calls, so there may be delays in answering your telephone query.

• Please do not contact the Visa and Immigration Section at the Australian High Commission in Pretoria if your visa application is still within standard processing times, unless you have an urgent or compassionate and compelling reason to do so. We process a large volume of visa applications every day, and responding to unnecessary visa queries can cause delays.

 

Visa applications from Benin and The Gambia 

Visa applications from Benin and The Gambia are processed by the Australian High Commission in Pretoria. For further information on how to submit an application and contact details, please visit their website.

 

Visa applications from Cameroon, Gabon, Niger, and the Republic of Congo

Visa applications from Cameroon, Gabon, Niger, and the Republic of Congo are processed by the Australian High Commission in Nairobi. For further information on how to submit an application and contact details, please visit their website.

 

Further information

For general information about visa and citizenship options, as well as visa application forms, please visit the Department of Immigration and Citizenship website.

 

Visa Scams and Warnings

The Australian Government is aware that clients in Africa have been targeted by e-mails fraudulently offering visa services in relation to offers of employment in Australia. In some cases, the scam emails purport to be sent on behalf of the Australian Government, for example from the Australia High Commission or the Department of Immigration and Border Protection.

Clients should only communicate with the Australian High Commission, the Department of Immigration and Border Protection, or VFS Nigeria directly using the contact details provided on this website. We advise clients to carefully verify the authenticity of all offers of visa services and employment before providing any personal information or making any payments.

Should you believe that you are the victim of a scam, you should report it to your local police and you may also wish to report it via the Australian Competition and Consumer Commission's Scamwatch website.


Cruise Ship Employment Scams

The Australian Government is aware that clients in Africa have been targeted by unsolicited e-mails fraudulently offering employment from Australian cruise ship companies. Victims of this scam are defrauded of fees supposedly for visas or fictitious ‘foreign worker certificates’. It appears that the fraudulent e-mails originate from other countries, not Australia. The Australian High Commission is unable to verify employment offers from Australian companies. Job-seekers are. however, strongly advised to verify all job offers using publicly available contact details for the relevant companies. Information on applying for Australian visas is available on the Department of Immigration and Border Protection website.